What is a Freight Forwarder and how can they help your business grow?

When I meet new people, these are some of the most common questions I get. Let me give you my views on these questions, dive into the realm of freight forwarding and reveal how partnering with a reliable freight forwarder like Mairon can drive your business towards new heights.

What is a Freight Forwarder?

To truly comprehend the value of freight forwarders, let’s start with a simple definition. A freight forwarder is a logistics partner that helps businesses with the coordination and organisation of shipments. We arrange the transportation, handle paperwork, and provide guidance on the most cost-effective and efficient shipping methods, ensuring goods reach their destinations seamlessly.  Think of us as the orchestrators of international trade, handling the complex logistics puzzle, so you can focus on what you do best – growing your business.

What Do Freight Forwarders Do?

As Freight forwarders we offer a comprehensive range of services tailored to meet the unique needs of businesses engaged in domestic and international trade. Here are some key functions that Mairon perform:

a) Logistics Planning and Coordination: Freight forwarders like Mairon meticulously plan and coordinate the transportation of your goods, determining the best routes, modes of transport, and shipping methods. We optimise the entire process to minimise costs and transit times, ensuring timely and cost-effective delivery.

b) Documentation and Customs Compliance: International shipping involves a labyrinth of paperwork and compliance requirements. Freight forwarders like Mairon can handle all the documentation, including shipping contracts, customs forms, and export/import declarations. We navigate complex customs regulations on your behalf, ensuring your shipments adhere to legal requirements and smoothly clear customs checkpoints.

c) Carrier Selection and Negotiation: At Mairon we spend a lot of time finding the right partners, we have established relationships with various carriers, allowing us to select the most reliable and cost-efficient transportation providers for your shipments. We negotiate competitive rates, leverage our volume of shipments and expertise in the industry to secure favourable pricing and service agreements. Don’t believe us? Why not give us a call for a no obligation quote.

d) Risk Management and Insurance: As Freight forwarders we understand the inherent risks associated with shipping goods. We can offer tailored insurance options to protect your cargo against unforeseen events such as theft, damage, or loss. By assessing your specific needs, we can recommend appropriate insurance coverage, providing you with peace of mind and financial protection throughout the shipping process.

How Can Freight Forwarders Help Your Business?

Partnering with a freight forwarder like Mairon can bring numerous benefits to your business. Here’s how we can help you:

a) Global Market Expansion: We possess extensive knowledge of international markets and shipping regulations. By leveraging our expertise, you can confidently explore new markets and expand your business globally. We provide guidance on market trends, compliance requirements, and cultural nuances, enabling you to navigate unfamiliar territories with ease. We are specialists in China, Thailand, Indonesia, and Vietnam as well as USA and Europe. If you are already importing or exporting here, we can help, if you would like to start dealing in any of these countries give us a call to see how we can make it easy for you.

b) Cost and Time Savings: Freight forwarders should optimise your supply chain; we identify efficient transportation routes and secure the most competitive rates. By leveraging our network and industry insights, we help reduce shipping costs, minimise transit times, and eliminate the hassle of managing logistics internally. This allows you to focus on core business activities, driving efficiency and profitability.

c) Operational Efficiency: Mairon Freight handle the complexities of logistics, allowing you to concentrate on your core competencies. We take care of shipment tracking, provide real-time updates, and manage communication with various stakeholders. This streamlined approach enhances operational efficiency, enabling you to allocate resources more effectively. We have even developed an app where you can track your shipments in real time day and night.  Let us handle the shipping so you can focus on the other areas of your business, this saves you time, resource, and money.

d) Risk Mitigation and Compliance: International trade comes with inherent risks and complex regulations. As a Freight forwarder we ensure your shipments comply with customs requirements, reducing the risk of delays, penalties, and other compliance-related issues. We keep you informed about regulatory changes, ensuring your business remains compliant and adaptable in a dynamic global marketplace.


Freight forwarders like Mairon should be an invaluable partner in navigating the complexities of global trade. By entrusting your logistics needs to our experts, you gain access to our extensive networks, industry knowledge, and strategic guidance. The services we offer, including logistics coordination, customs compliance, risk management, and cost optimisation, propel your business towards growth and success. So, embrace the power of freight forwarding and embark on a journey of seamless logistics, expanded market reach, and enhanced business potential.

If you would like to discuss any of this, I am happy to organise a call or visit your business personally and show how Mairon can help you build and grow. Feel free to contact me by phone or email.

Tommy Watson

CEO, Mairon Freight UK LTD

Send us a message or call 01732 464 134